A wealth of capabilities to make your business more productive

Web portal
Enables users to manage calls, calling features, faxes and voicemails. Administrators can manage business level features.

Desktop and mobile client/app
Enables instant messaging and “presence” capabilities (if someone is available or not) with your work group or entire company.

Outlook integration, click-to-dial, and voicemail-to-email
Integrates UCaaS into how you work every day.

Call Manager
Allows users to easily personalize the service to meet their individual needs. Use features like find-me/follow-me and simultaneous ring with your mobile device

Auto Attendant
A highly flexible automated system that works in tandem with music-on-hold to play music or messages for a caller.

Call log
Provide a detailed record of your business’s usage. Can also deploy account codes to track with greater depth.

Optional features 
Includes audio conferencing, call recording and voice to text transcriptions.

Moving your business into the future

Providing a professional experience when your customers call is critical – it can be the difference between winning or losing business. So no matter how small your business, you should have access to professional features and functionality. Check out all the benefits a Hosted UC solution can provide your business in this comprehensive data sheet.

white paper

Basic

checkmark VoIP with Unlimited Calling

checkmark Call Hold

checkmark Multiple Call Appearances

checkmark Attended Call Transfer

checkmark Unattended Call Transfer

checkmark Music On Hold

checkmark Hot Line

checkmark Voicemail

checkmark Auto-Attendant

Standard

All features within the ‘Basic’ package, plus:

checkmark Call Transfer Directly to Voicemail

checkmark Call Manager

checkmark Voicemail to Email

checkmark CommPortal Web Self Care

checkmark Contact Management

Premium

All features within the ‘Standard’ package, plus:

checkmark Desktop Client

checkmark Mobile apps – iOS + Android

checkmark Call Jump

checkmark Instant Messaging and SMS

checkmark Click-to-Dial

checkmark Video Chat

checkmark CRM Integration

Want more information?

Talk with one of our experts to find out which solutions would best fit your business goals.